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How to Delete from Marketo and NOT synch with Salesforce

Anonymous
Not applicable
‎04-11-2017 01:52 PM
‎04-11-2017 01:52 PM

How to Delete from Marketo and NOT synch with Salesforce

When I do a mass delete in marketo it is synching with salesforce and therefore creating leads again in marketo. How do I stop this from happening?

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Grégoire_Miche2
Level 10
Level 10
‎04-11-2017 02:29 PM
‎04-11-2017 02:29 PM

Re: How to Delete from Marketo and NOT synch with Salesforce

Hi Jillian,

This question really belongs to Products . Please move it there. Community Help and Feedback is only for questions about this website.

To prevent this, you need to set up a sync filter. See Restricting Leads from Syncing to SFDC With Sync Filters .

Then once this is done, read this to learn how it really works.

Finally, the way to handle "desync" before deleting a lead in Marketo is explained here: "Sync with Marketo" mysteries part 2

-Greg

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