Adobe is planning to release a new IP-based user access restrictions feature in the Adobe Admin Console (AAC) on September 25, 2025. This feature will allow administrators to define an allow list in CIDR format, supporting IPv4 addresses. Documentation will be made available closer to the release date.
Please note that Marketo Engage’s IP-based API access control remains separate from user login restrictions and will continue to function as-is.
User Migration
Following general availability of this feature, legacy Marketo Engage subscriptions with IP restrictions will be able to start their User Migration process. Moving to Adobe Identity Management System (IMS) ensures that Marketo customers are aligned with future developments and can benefit from upcoming innovations like AI-powered marketing insights and deeper data integrations.
Once any applicable pre-requisites are met, the default User Migration date will be scheduled approx. 30 days out in the future. Due to the timing of the AAC feature release, these subscriptions are exempt from the September 30, 2025 migration deadline, but are expected to complete migration by mid-November. The rescheduling option in the pre-migration console (within the Marketo Engage Admin area) will no longer be available past the September deadline. If you need to discuss your migration timeline, please contact Adobe Support or your account team.
Configuration in Admin Console
Your Adobe Admin Console System Admin will need to set up the allowed IP address/range list in CIDR format in Admin Console prior to the start of User Migration to ensure a seamless coverage. This configuration will not be automatically transferred from Marketo Engage.
For additional support regarding Admin Console's IP restrictions and identifying your Adobe Admin Console System Admin, contact Adobe Support via the support portal or email at marketocares@marketo.com.
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