Design non-english language conversations in Dynamic Chat

Marketo Employee

Design non-english language conversations in Dynamic Chat

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Hello Nation,


As some of you know, we have launched Dynamic Chat - a new chat capability of Marketo Engage in Feb of this year. Presenting a conversation/content in the visitor's preferred language is one of the important aspects to provide a personalized and engaging experience for a web visitor.

In Dynamic Chat, marketers can easily create any dialogue in a language of choice. With a simple clone, marketers can even create the same dialogue for different language web visitors.

For example, if you want to create a conversation in Japanese:


Step1: Create a new dialogue

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Step 2: Set your audience criteria (of course you can add more attributes to improve your targeting)

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Step 3: Designing dialogue in the Stream designer

a) Drag n Drop a card (let's say a message card)

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b) Write your text, translate it into Japanese and copy the string

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c) Paste it into the text editor in Dynamic Chat and click save!

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d)This way you can create the complete flow in the language of choice and preview your dialogue before publish

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That's it! I hope this was helpful. Let us know if you have any queries or questions.  Know more details from

Level 3

Re: Design non-english language conversations in Dynamic Chat

Awesome, @Sreekanth_Reddy. Thank you for the updates. 🙂