Chatbot. Unable to resolve a calendar agent for [dynamic chat] due to system error.

adele_briggs
Level 3

Chatbot. Unable to resolve a calendar agent for [dynamic chat] due to system error.

Has anyone else experienced the following error message? If you have, did you manage to resolve it?

 

Unable to resolve a calendar agent for [dynamic chat] due to system error.

 

The error seems to be intermittent, I don't seem to be able to find what is causing the issue.

I have just tested and I have been able to book meetings with 3 of the users, then it failed with the error.

I have checked all users have synced their calendars. 

This has been occurring for 2 weeks. Sometimes I can book and sometimes I get the error. 

 

any suggestion welcome. thanks.