Your Achievements
Level 1
0% to
Level 2
Next /
to gain points, level up, and earn exciting badges like the new Applaud 5 BadgeLearn more!
View All BadgesSign in to view all badges
Open Alert Bar

Can we track lead interaction with whitepapers, case studies and other documents?

Sreekanth_Reddy
Marketo Employee
Marketo Employee
‎06-10-2022 09:58 AM
‎06-10-2022 09:58 AM

Can we track lead interaction with whitepapers, case studies and other documents?

Let's start this discussion with the answer - YES!

 

With the new integration of Document Cloud with Dynamic Chat, you can now share PDFs with your web visitors through personalized conversations and track their engagement with the PDF.

 

  • Did the visitor open the document?
  • Did the visitor download the document?
  • What did they search for in the document?

Now you can answer all these questions in Marketo through Dynamic Chat. We have created a dedicated activity type in Marketo for capturing Document integrations. All document integrations that happen through Dynamic Chat will be pushed into Marketo in near real-time.

 

Screenshot 2022-06-10 at 10.25.56 PM.png

 

 Here is a quick video that can help you get started!

 

Screenshot 2022-06-10 at 10.20.39 PM.png

 

 

To have a cherry on top of this! All of this is available to all customers at no additional cost! Cant wait to hear from you about how you can leverage this feature! 😃

845
Reply
Home