Let's start this discussion with the answer - YES!
With the new integration of Document Cloud with Dynamic Chat, you can now share PDFs with your web visitors through personalized conversations and track their engagement with the PDF.
- Did the visitor open the document?
- Did the visitor download the document?
- What did they search for in the document?
Now you can answer all these questions in Marketo through Dynamic Chat. We have created a dedicated activity type in Marketo for capturing Document integrations. All document integrations that happen through Dynamic Chat will be pushed into Marketo in near real-time.
Here is a quick video that can help you get started!
To have a cherry on top of this! All of this is available to all customers at no additional cost! Cant wait to hear from you about how you can leverage this feature! 😃
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