Krewe Chats Episodes 7 & 8: Lead Lifecycle and Revenue Cycle Modeler

Hey Marketo! We're at it again with another two episodes of Krewe Chats! Two weeks ago, and also today we covered Lead Lifecycle and the Revenue Cycle Modeler. It was way too much to fit into just one episode, so we had to cut our first chat short and follow up on the next episode.

In these episodes, we cover a ton of useful lifecycle stuff! MQL, SQL, OMG!! (I just like saying that, but hey... who doesn't?!) Juli James​, Sydney Mulligan​, Jenn DiMaria​, Rachel Egan​, Geoffrey Krajeski - Production​, Joe Reitz​ and I get down into the nitty gritty of first steps to setting up the lifecycle modeler, who should be involved in the conversations, and then how you can actually get the ball moving, and what to do with the data once you're done.

Check out Episode 7 here: #KreweChats Episode 7: Lead Lifecyle & Revenue Modeler - YouTube

And Episode 8 here: #KreweChats Episode 8: The Revenue Cycle Modeler - YouTube

In these episodes we cover:

  • Our favorite random facts, and favorite beverages
  • Common stages that you might see in a lifecycle model
  • Who else should be involved in the conversations about setting up a lead lifecycle? (Hint: Not just marketing!!)
  • What are some of the key questions that you should be asking in these initial discovery conversations?
  • How do lifecycle stages translate and tie into Marketo's Revenue Cycle Modeler?
  • Now what in the world do we do with all of this data?!

Also, here's the lifecycle that we shared during the chat. This is basic, but can always be tweaked to your specific needs!

We look forward to our next chat, be sure to join us on November 4th, at 3:30pm ET for the next #KreweChats

Check out Episode 7 here: #KreweChats Episode 7: Lead Lifecyle & Revenue Modeler - YouTube

And Episode 8 here: #KreweChats Episode 8: The Revenue Cycle Modeler - YouTube

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15 Comments
Grégoire_Miche2
Level 10

Hi Amy,

With Revenue Cycle model in the analytics section of Marketo, you will have a few reports types available:

  • Program analyzer
  • Success Path ANalyzer
  • Opportunity Influence Analyzer (all this one might be available to all customers)

These, reports provide valuable information, but a really limited when it comes to customizing or filtering, or manipulating the data. For instance, the success path anaylizer in Analytics will only enable you to look at the success path of the revenue model, while the Rev explorer will enable you to get all the data on all transitions and stages.

-Greg

Joe_Reitz
Level 10 - Champion Alumni

Come on, Amy Connor​! I love the great state, but beer is not our best export...

Joe_Reitz
Level 10 - Champion Alumni

Yes! And it's totally possible to have an RCM without having RCE, which would net you the above reporting tools... but in most cases (and to get the most value out of the additional cost for an RCM), I see folks opt for an RCM and RCE. Much more granular detail on reporting across the board, particularly in regards to attribution.

Anonymous
Not applicable

I'm no beer expert, but I do love Abita Strawberry! I'm also a huge fan of Old New Orleans Spiced Run—add it to sweet tea (or iced tea + simple syrup) to make cajun spiced rum. YUMMMMMM.

Anonymous
Not applicable

I just watched a webinar about Marketo reporting, and they clarified the naming (this shit is confusing!). What used to be Revenue Cycle Analytics is now 3 products, but it's only for people who purchased/renewed in 2016:

1) Advanced Report Builder

2) Life Cycle Modeler

3) Program Analytics

If you are an older Marketo customer who purchased a multi-year subscription before 2015, you'll still have RCA.