Has anyone come across the number of leads in the marketo program not matching the number of leads in the SFDC campaign it is synced with? I have tried a few different ways to fix this issue: adding the leads to the SFDC campaign via a flow step, changing the status in marketo in hopes they will be pushed over, run actions to push them to the SFDC campaign. I know that the status in marketo
The run action fixes this is the short term but not plausible to do every day, to each campaign. I've searched through the activity logs and cant find any errors or any common denominator as to why it happens to some leads and not others. Any advice would be helpful. Thanks!
Hi Erin Mackintire ,
To trouble shoot this, a few steps:
If the errors are not meaningful, provide a screen shot here, we will give a look.
Did you check that the campaign members statuses match the Marketo program statuses? Are you syncing your program with Marketo at the program level or via the flow steps? It could be that depending on your setup some leads are just not being added to your campaign
From what I seen in the past, most issues for number not matching a seem to be :