Running into syncing error when trying to connect multiple Zoom Accounts to Marketo

AB_Werling
Level 1

Running into syncing error when trying to connect multiple Zoom Accounts to Marketo

Hello! 

 

We keep running into an error when are trying to connect another Zoom webinar account to our Marketo instance. Has anyone been able to do this? We currently have another account attached that is populating as a login, but cannot seem to create another login.

 

Zoom error: 

You cannot authorize the app
An account admin is required to install this type of app. Please contact your account admin or IT administrator to install this app.

1 REPLY 1
Katja_Keesom
Level 6

Re: Running into syncing error when trying to connect multiple Zoom Accounts to Marketo

Looking at the error message I cannot help but start with the obvious questions:

- Are you an admin in your Marketo instance?

- Does the Marketo API user you created for your second Zoom connection have sufficient rights in that Zoom instance?