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Marketo Sales Insight: Clicks web page in an email, but no Web Activity

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SanfordWhiteman
Level 10 - Community Moderator

Re: Marketo Sales Insight: Clicks web page in an email, but no Web Activity

If you check the posts toward the end of the discussion I linked to, it seems we are honing in on a solution of running a special tracking server (which you'd re-point your DNS to) that is able to ignore the bad clicks.

Amanda_Thomas6
Level 9

Re: Marketo Sales Insight: Clicks web page in an email, but no Web Activity

Thanks, Sanford!

Conor_Fitzpatri
Level 6

Re: Marketo Sales Insight: Clicks web page in an email, but no Web Activity

I have also experienced the behavior Sandy described. In fact, I sent a bunch of test emails from MSI to dummy hotmail and outlook accounts I created and never clicked or opened the emails yet it recorded a click in the MSI tab in SFDC.