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Issue with Clear Field Value

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Issue with Clear Field Value

I'm trying to clear a field value from TRUE to NULL. In the smart campaign flow step, I've said Change Data Value = NULL (in all caps), saved the flow, and run the campaign, but the Change Data Value just defaults back to TRUE. Any insight?

I've consulted the following two help articles/discussions:

Can I clear data from field via smart campaign?

Change Data Value - Marketo Docs - Product Docs

1 ACCEPTED SOLUTION

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Re: Issue with Clear Field Value

Hi Kim,

This is it: you are trying to update boolean fields. The Null does not work there, only the "False" value will work.

-Greg

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3 REPLIES 3
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Re: Issue with Clear Field Value

Hi Kim,

Are you trying to do this with a boolean field ? In this case, you cannot nullify it, you can only set it to False.

If not, get a screen shot of your flow step and show it here.

-Greg

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Re: Issue with Clear Field Value

Flow step screen shot 2016-05-18_0855 - kimgandy's library

Highlighted

Re: Issue with Clear Field Value

Hi Kim,

This is it: you are trying to update boolean fields. The Null does not work there, only the "False" value will work.

-Greg

View solution in original post