Liliana_Cheng1

Liliana_Cheng1

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Date Last Visited
‎09-11-2022 08:31 PM
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Joined the community 09-12-2014
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  • Re: Alarming spike in form API failures

    Hi Sanford Whiteman‌, I was hoping you'd reply!The timeout is on the MktoForms2.loadForm event for when MktoForms2.loadForm doesn't respond within four seconds.Other relevant and important info: We've had these alerts in place in February 2019 and the team has fine tuned the alert to be triggered on...

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    4890 1 1
  • Alarming spike in form API failures

    We're using Marketo forms across our marketing site which is hosted on wpengine. In conjunction with our Marketo forms, we use the Marketo API to write the form values to Marketo (instead of embedding the form). When the Marketo API fails to respond to our site within four seconds, we trigger a non-...

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    5665 2 11
  • Re: Scheduled maintenance/outage for Ashburn datacenter on Saturday, F...

    Sanford Whiteman​, you've helped us so many times - do you have input that we could take into consideration here?

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  • Scheduled maintenance/outage for Ashburn datacenter on Saturday, Febru...

    Hey community, We received Marketo's email alert about scheduled mandatory maintenance for the Ashburn datacenter which will disrupt all Marketo services. The maintenance itself is only expected to take one hour, but they cautioned there could be service disruptions within that eight hour window. Th...

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    3960 1 7
  • solved badge Re: Share Contacts in a SFDC Integrated Environment

    Hi Matthew McLean​, has your company implemented the shared contact feature in Salesforce? If so, how has that impacted your Marketo instance?We are considering it, but I'm hesitant since Marketo is unable to consume related account data on a shared contact. Most of our promotional emails are accoun...

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    3759 0 1
  • solved badge Re: Salesforce Lightning Shared Contacts

    Hi Christina Zuniga​, it's been over a year now - could you let me know how has enabled the shared contacts functionality impacted your Marketo instance? Our Salesforce team has been asking to enable at our company but I'm hesitant because of the potential implications within Marketo.Most of our pro...

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    4281 0 2
  • solved badge Re: Marketo's "Change Lead Owner" action triggers alerts from Salesfor...

    Just in case anyone was experiencing a similar issue: Salesforce support has acknowledged that this is a "known issue" that is affecting other instances as well and it is currently in review: Email Alert sending to all members of Queue and Queue email when "Send Email to Members" is not checked Be s...

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    8498 1 0
  • solved badge Re: Marketo's "Change Lead Owner" action triggers alerts from Salesfor...

    Hey Denise,Yes I can confirm there were several sync cycles completed after we updated that setting in Marketo Admin and we are still seeing these notifications. The strangest part is that our Marketing Ops team and our Sales Ops team have not made changes related to notifications, so we're not sure...

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  • solved badge Re: Marketo's "Change Lead Owner" action triggers alerts from Salesfor...

    Hey Denise Greenberg​ (or Denise Greenberg?), thanks so much for your suggestion. I had high hopes this would be the answer.We unchecked the box and saved the setting 45+ minutes ago, yet these email alerts are still being sent in the same way. So it seems this setting was not the answer, unless the...

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  • solved badge Marketo's "Change Lead Owner" action triggers alerts from Salesforce: ...

    Hey guys, for the past year, our general flow for web form leads looks like this: Lead fills out form >> Marketo creates lead in Salesforce >> Marketo changes lead owner to a Salesforce queue (or more rarely, a specific Salesforce user) >> Distribution Engine picks up leads in a queue and assigns to...

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    9408 0 6

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Public Statistics
Date Registered ‎12-09-2014 02:59 PM
Date Last Visited ‎09-11-2022 08:31 PM
Total Messages Posted 93
Likes Received 38
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