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Hi Kasper,I am seeing the LeadAd in Marketo, but the leads are still be passed into our old Marketo instance.John
I don't see anywhere on the FB side to deauth. It seems likely that there is something on that end that needs to be changed, but I wasn't able to find it and FB support told me to contact Marketo. Do you know of a way to deauth from the FB side??
Hey JoshI didn't log out. I assume deleting the service under LaunchPoint would break the connection. I have also re-authorized from the new instance, but leads are still flowing into the old instance.
We are in the process of migrating from one Marketo instance to a new one, and I need to get our Facebook Lead Ads Launchpoint connected to the new instance. I have already deleted the current Launchpoint and re-authorized in the new instance, but for some reason the leads are still syncing into the...
The update didn't work. The change is still happening, but it's not from the flow. You can actually see in the Activity Log that it skipped and did nothing for that flow steps because the Person Source was not empty, but the change occurred anyway.I guess I just have to monitor these and make sure t...
Hey Eric,Sorry for the delay in reply. I actually tried something similar based on if they were already synced into our SFDC instance (If SDFC Type is empty, change source to FB Lead Ads), but that wasn't working. I think your suggestion (If Person Source is empty, change source to FB lead ads) migh...
We are currently running a couple of Facebooks ads that include forms that will sync into our Marketo instance. I noticed that when someone completes one of the FB forms, their Person Source is changed to Facebook Lead Ads. Some of the people filling out these forms are already in our database and h...
Hi Gregoire,Why would some leads capture the Visited Web Page activity while others do not? We recently created a new landing page (non-Marketo LP) for an upcoming marketing campaign and I have been testing the form on the page. When I look at my test leads, there is no activity that shows they visi...
Hi Greg,Thanks for the quick response. Unfortunately, that field is still being used, so I am unable to rename it. John
We have a custom SFDC field called Source and Marketo's change of 'Leads' to 'People' has seemingly caused an unforeseen problem. With this change, we now have two Marketo fields called Source. The issue is when I try to run a Smart Campaign to update SFDC Lead Source, I only have one option for Sou...