Re: Ignore Unsubscribe Setting is STUCK!

Anonymous
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Ignore Unsubscribe Setting is STUCK!

I cloned an email that previously was set as "Ignore Unsubscribe Settings". I have since been able to edit the email and I have even gone into "Edit Settings" and unclicked the "Operational email (Bypass Unsubscribe/Marketing Suspended)" button, but it will not change! I have saved the settings, logged out, and nothing has changed. Is there a step I am missing?
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2 REPLIES 2
Anonymous
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Re: Ignore Unsubscribe Setting is STUCK!

Hi Meredith, have you re-approved the email and then checked? That's something simple you can try. 
Anonymous
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Re: Ignore Unsubscribe Setting is STUCK!

Did this get resolved?  It might also be an cloud access issue, similar to a landing page not saving changes