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Why didn't all my emails go out?

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Danielle_Wong
Level 8 - Community Advisor

Why didn't all my emails go out?

Any thoughts on why only about 70% of my emails sent out?     

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Dory_Viscoglio
Level 10

Re: Why didn't all my emails go out?

I'm noticing a lot of latency with Marketo this morning, so it's likely that they're pending in some type of Marketo limbo. Or, the stats are pending in Marketo limbo.

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8 REPLIES 8
Dory_Viscoglio
Level 10

Re: Why didn't all my emails go out?

They were all sent, but not yet delivered. How long ago did you send? If it's within the past few hours, you could still be delivering the emails.

Dory_Viscoglio
Level 10

Re: Why didn't all my emails go out?

I'm noticing a lot of latency with Marketo this morning, so it's likely that they're pending in some type of Marketo limbo. Or, the stats are pending in Marketo limbo.

Danielle_Wong
Level 8 - Community Advisor

Re: Why didn't all my emails go out?

Okay, I'll check back later then!

Danielle_Wong
Level 8 - Community Advisor

Re: Why didn't all my emails go out?

Thanks Dory. That's what I thought, but the status for the email says Finished.

This email was scheduled to begin sending about 2 hours ago.

Chris_Saporito
Level 9

Re: Why didn't all my emails go out?

I agree with Dory, a big group like that I would bet that it is still sending some. Marketo will qualify all of the leads and then the flow will still be running in the background. Keep and eye on it and check to see if that number grows or stays the same.

Danielle_Wong
Level 8 - Community Advisor

Re: Why didn't all my emails go out?

Okay, will do, Chris. The "Finished" Status just confused me.

Danielle_Wong
Level 8 - Community Advisor

Re: Why didn't all my emails go out?

The percent delivered is now at 90%! So looks like you guys are right! Thanks

Chris_Saporito
Level 9

Re: Why didn't all my emails go out?

Woo hoo! Glad to hear it.