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Changing lead score in SFDC, but Marketo changing it back

Question asked by e20eb9502ba847c022fcd5091e8e073a3dc4bf1c on Oct 26, 2015
Latest reply on Aug 18, 2016 by Robert Kelen

There are instances where I want to overwrite our standard lead scoring process (in this case, to clean up old leads that weren't properly triggering newer scoring campaigns). In a number of cases, I am changing the score in Salesforce, but Marketo changes it back in the next sync. Reviewing the Activity Log in Marketo doesn't provide any insight into why it is getting changed back.


Are we not able to change a score in Salesforce and have Marketo accept it?