Marketo Engage Status Page Migration

Document created by Matt Pergram Employee on Oct 15, 2019Last modified by AnneMarie Covelli on Nov 1, 2019
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We are excited to announce that on November 30, 2019, all the familiar content on the Marketo Engage Status Page will be migrated and available on the Adobe Status Page. This move allows us to leverage Adobe’s more robust and efficient monitoring platform for not only the standard alerts and scheduled maintenance, but also hotly-requested functionality including pod-specific status updates and proactive notifications!

 

 

 

Timeline:

 

 

October 31, 2019: The functionality to subscribe to notifications at the solution and pod level released on the Adobe Status Page. Customers may begin exploring and subscribing to various notifications.

 

November 30, 2019: Marketo Status Page will be deprecated and a redirect to Adobe Status Page will be put in place.

 

January 2020: To better prepare you for upcoming changes and scheduled maintenance, we will be increasing the current two-day ‘lead time’ of these notifications based on impact (exact lead times TBA).

 

 

 

Opt-In to Adobe Status Page Subscriptions:

 

1. Navigate to https://status.adobe.com

 

 

2. Click Manage Subscriptions

 

 

 

 

3. Sign in using your Adobe credentials or click Create an Account to log in

 

 

 

4. Select Experience Cloud drop-down

 

 

 

 

5. Select Adobe Marketo Engage then click Continue

 

 

 

 

Prior to selecting a regional location(s), you will want to identify what data center and pod/server your instance is located in. You can deduce this information by looking at the URL of your instance. The CNAME = the pod or server your instance is on.

The example above indicates that this instance is in our Ashburn data center on pod A. This user would select the regional location Marketo Ashburn and then pod ABA as shown below.

 

The abbreviations for all our data centers are as follows.

ab = Ashburn

sj = San Jose

sn = Sydney

lon = London

 

 

 

 

6. Select regional location(s) and event type(s)

 

 

7. Select the environment(s) or product(s) you would like to subscribe to and click Continue

 

 

8. Review your subscription preferences and click Done

 

 

 

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