How are emails named in an email performance report?

Document created by KCS Integration on Dec 2, 2018Last modified by Roxann McGlumphy on Dec 10, 2018
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Issue Description
Naming conventions of email in email performance report

 

Issue Resolution

Email reports will use an email's full label including the program it exists in. Although asset names cannot duplicate within Programs, they can be duplicated within the whole Instance and Email Performance Reports have access to emails from an entire instance.

 

For example if you had two newsletter programs, both with an email named "October Newsletter" the full program name can help differentiate between the two.

 

NL-2018-10-Technology Program.October Newsletter

 

NL-2018-10-Industry Program.October Newsletter

 

 

email performance report showing two emails with same name in different programs

 

 

The email report will always display with the full email name including the program it was created in to avoid this confusion. Even within a specific Program Report, you can access all emails within the Instance.

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