Cannot Add an Anonymous Lead to a Program

Version 3

    Issue Description
    An anonymous lead triggers a Smart Campaign that includes a Change Program Status flow step.  Instead of adding the anonymous lead to the program, you get an error, "Cannot add an anonymous lead to a program."


    Issue Resolution
    Anonymous leads can not be added to programs, but they can trigger Smart Campaigns that include a Visits Web Page trigger.  If you want to capture these anonymous leads and add them to the program once they become known, add the following to your campaign.

    • A "Lead is Created" trigger - this trigger will fire when the anonymous lead becomes known.
    • A "Visited Web Page" filter with the specific page you are looking for.

    You may wish to add a Date of Activity constrain to the "Visited Web Page" filter if you do not want leads that visited the page too long ago to be added to the program.

    Is this article helpful ?