Icon Glossary

Version 11

    The icons in Jive can be really handy at helping you know what kind of content or area you are looking at - but only if you know what they mean. This is a guide, or key, to these different icons.

     

    IconMeaning Description
    Screen Shot 2015-02-09 at 10.11.22 PM.pngStatus UpdateA great way to "work out loud" and let people know what you are up to, or to spread the word on an event, new content, etc.
    Screen Shot 2015-02-09 at 10.12.14 PM.pngBlog postBlog posts are typically the content choice for making announcements, sharing an opinion, or pointing out some new materials you have added to the community.
    Screen Shot 2015-02-09 at 10.13.21 PM.pngDocumentDocuments are meant to be used for reference, i.e. a more permanent record of a policy, product information, instructions, etc. It can have supporting attachments, but the "important stuff" should be captured in the document text.
    Screen Shot 2015-02-09 at 10.14.08 PM.png

    Discussion Thread

    (not a question)

    Discussion threads can be marked as questions or just discussions.

    • If you are expecting a definitive answer, you should leave it marked as a question so that you can then mark the correct answer (as well as helpful answers) and let everyone know that the discussion is "complete". Note that there is no magic ability for the system to mark the correct answer once it is provided. That is up to you as the questioner.
    • If the question is more open-ended, for example an online brainstorming session, feel free to unmark the question checkbox.
    Screen Shot 2015-02-09 at 10.16.15 PM.pngAnswered discussion question threadThis icon displays if a discussion post is marked as a question and the answer has also been marked as such.
    Screen Shot 2015-02-09 at 10.15.23 PM.pngUnanswered discussion question threadThis icon displays if a discussion post is marked as a question and no answer has yet been marked. If you are the one who asked the question and it has been answered, please mark it as answered by clicking the Correct Answer button. Please note: Questions where you expect a definitive answer should always be marked as questions. This will help you and others see:
    • When the question is answered
    • What the answer actually is (if you mark the correct answer once it is provided).
    Screen Shot 2015-02-09 at 10.22.00 PM.pngUploaded fileA file that has been uploaded into Jive and not created directly in the community.
    Screen Shot 2015-02-09 at 10.17.55 PM.pngPowerpoint File documentThis type of document is centered mostly around the Powerpoint attachment.
    Screen Shot 2015-02-09 at 10.18.33 PM.pngExcel File documentThis type of document is centered mostly around the Excel attachment.
    Screen Shot 2015-02-09 at 10.32.41 PM.pngWord File document

    This type of document is centered mostly around the Word attachment.

    Screen Shot 2015-02-09 at 10.20.36 PM.pngPDF File document

    This type of document is centered mostly around the PDF attachment.

    Screen Shot 2015-02-09 at 10.21.13 PM.pngIdea

    A type of content that you or others can create and vote on. If your community members vote positively, your idea gets more points; if they vote negatively, points are taken away.

    Screen Shot 2015-02-09 at 10.23.38 PM.pngEventThis community includes events. They can be created in selected places. You can opt to attend and event and download an entry into your personal calendar.
    Screen Shot 2015-02-09 at 10.24.14 PM.pngVideoA form of content that has been uploaded as a video file.
    Screen Shot 2015-02-09 at 10.24.51 PM.pngPollA lightweight way to ask a question of a large audience and gauge overall response.
    Screen Shot 2015-02-09 at 10.40.16 PM.pngLike

    You can help improve the popularity of a blog post, discussion, document, or other type of content by rating or liking it. Popularity determines whether a piece of content is promoted in certain content widgets, for example, the Top Liked Content and Top Rated Content widgets.

    Screen Shot 2015-02-09 at 10.25.43 PM.pngSpaceFormal, structured hierarchical community place where content can be stored and organized. Admission can be tightly controlled, not by invitation.
    Screen Shot 2015-02-09 at 10.26.42 PM.pngGroupInformal place, created by the community manager. Access to private or secret groups is controlled by the group administrator (the person who set the group up), but public and member's only groups can be seen by all employees.
    Screen Shot 2015-02-09 at 10.27.24 PM.pngCategories

    Categories are words or phrases created by administrators within a particular place (a space or social group). If there are categories available in the place, it usually means that the place's administrator has given thought to how that place's content should be grouped.

    Screen Shot 2015-02-09 at 10.34.12 PM.pngTagsA tag is a keyword that has been identified by the content creator as being helpful when searching for a piece of content.
    Screen Shot 2015-02-09 at 10.28.14 PM.pngBookmarkUsers can bookmark items they find important within or outside of the community. These are not the same as browser bookmarks.
    Screen Shot 2015-02-09 at 10.35.43 PM.pngDirect MessagesMembers who follow each other in the community can have a private conversation (without sharing email info)