Expired Password on Salesforce Sync User

Document created by 08b21bd4b65c4441fd72920f489da6afa097beae on Dec 29, 2014Last modified by 9588451ecc601f1a2620c0a3338f73ddec06dbf4 on Jan 20, 2015
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Question:

Whenever the Salesforce user password expires (it periodically expires for security reason), Marketo stops syncing with the Salesforce account. As a result, any of the leads created in Marketo during this down-time won't be synced to Salesforce.

 

Will Marketo automatically re-sync these leads with Salesforce after I reset my password and the API call starts working again?

 

Answer:

Marketo will not automatically re-sync. Once you have reset your password and the API calls work once more, you can create a batch campaign that will sync the new leads that have been created in Marketo to Saleforce.

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