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Dynamics AX ERP integration

Question asked by f795ee7ce6ff2469a1c09b70844ad27144471f5a on Nov 13, 2017
Latest reply on Nov 16, 2017 by Veronica Holmes

Hi everyone,


I have a prospect that has their entire operation on the on-premise Dynamics AX ERP solution. On the front end they are running a Magento shop. Most of their customer interaction is done manually and they are looking to automate 80% of the regular communications. The goal is to increase adoption of their product and free up time for the customer support teams.


They are not allowed to market to new B2C customers (medical product), but will in time market to B2B customers (medical professionals).


Does anyone have experienced integrating Dynamics AX with Marketo? How would I go about this, or is it something that I would need to leave to their IT department with the Marketo API documentation?