5 Replies Latest reply on May 6, 2014 9:02 AM by Conor Fitzpatrick

    Token issues: lead owner = system admin

    Steph Anderson
      We are having issues with leads being "owned" by System Admin or Marketo. When we use lead owner tokens for email sender and signature blocks, it is actually populating as System Admin or Marketo, which looks riduculous to our recipients.

      It's a similar situation this thread: https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PQpPAAW. But unfortunately we're using the spark edition so we can't use segmentation. Any thoughts on a work around for the users assigned to System Admin and Marketo? Do we have to send two emails, one without tokens to those recipients and one with tokens to all of the recipients correctly assigned? What is the most efficient solution?

      Thanks!