2 Replies Latest reply on May 14, 2017 11:55 PM by Grégoire Michel

    How do I determine email open rate?

      How do I determine the open rate for an email blast that I sent out to over 50,000 recipients?  I found my way to the Email Insights/Analytics section and I selected the specific email that I sent, but it shows 0 delivered emails, 0 total sent and 120 opens.  Are these the correct numbers?  If not, can someone please provide detailed instructions as to how to obtain total open emails from a recipient base of over 50,000.

       

      Thank you,

      Julie