4 Replies Latest reply on Aug 15, 2016 1:21 PM by Tim Madel

    Email Open Decay Report in RCE

    Tim Madel

      Something seems broken with this report in my RCE.  When I first open it up the default time frame is 7 days.


      I have an email sent on a Tuesday with open rate of over 67% on that Tuesday. 


      If I change my time frame from showing emails sent in the past 7 days to emails sent in the past 14 days.  The email on the particular Tuesday seems to disappear.


      How would extending the time frame affect the open rate of emails sent on a date included in the original time frame?