2 Replies Latest reply on Aug 5, 2015 3:51 PM by Justin Cooperman

    Making changes to an email template & then losing the template association in the draft?

      I don't know if this is normal, but we made some changes to an email template that we had an email draft using, and when we approved the template changes, the email draft stopped having the association to the template. Where it identifies the template the email was using, now it says "None". How do I fix this? Is this expected?

       

      We used to use Pardot, and making changes to the template translated in changes to the email that was using that template. I was expecting this same result with Marketo templates.

       

      Any advice is appreciated.