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Will marketo send to duplicate email addresses?
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on Feb 14, 2013
on Feb 14, 2013 by 8442
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Our database currently has many leads who are also contacts. I need to send out an email to leads and contacts and therefore there are many duplicates on the list. Will Marketo automatically send each duplicate only one email?
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Feb 14, 2013 6:10 AM
Marketo will send the message to one email address only when duplicate exists.
It normally selects the one having the most recent update date.
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Feb 14, 2013 6:23 AM
The same principle applies to form fill outs: you have a duplicate lead in your database and that lead fills out a form on your website. Marketo always updates the lead record that was most recently updated.
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