With the Sync filter for the Marketo-Dynamics CRM sync, it is possible to restrict which records flow into Marketo. This can be applied to all entities. For each of the entities, the filter needs to be set up separately.
Make sure you have the latest version of the plug-in installed (184.108.40.206 or later).
Users must add a custom field new_synctomkto to Lead, Account, Contact, Opportunity and any custom entities they want to sync with Marketo.. This field determines whether the lead, account, or contact will be synced with Marketo. It must be of "Two Options" (boolean) type – “Yes” (TRUE) and “No” (FALSE).
Although this is a Boolean field, there are 4 possible states for this field's value from our plugin's point of view:
We strongly recommend making the default value No.
Important: if you want to use the filter, then they must select this field to be synced with MLM. This is done in Admin > Microsoft Dynamics.
In this screen, scroll down to the field ‘new_synctomkto’ and check it. The label may be different; many customers name it “Sync to Marketo”. The name of this field must be "new_synctomkto" , however the display name can be whatever the user wants.
You can set new_synktomkto to either True or False if you have fairly static records that they want to filter for sync. However, you can also create a workflow in Dynamics that will automatically set syncToMkto field based on their filter criteria (e.g State = California, or Division = Web Services). This should be a background job that will be triggered when a record is created, or updated. To optimize, the user is advised to make this workflow asynchronous so actual create or update operation time is not impacted. In addition, the workflow trigger must be fine-tuned so that it fires only when relevant field changes for the update operation. This workflow must be run manually once so that all existing record will get their proper value.
Note: Everything in this solution needs to be implemented in Dynamics. Nothing needs to be configured in Marketo.
Is this article helpful ?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.