When I try to register for a webinar, the form is already pre-populated with another person's information. Then, when I try to input my own info, it's telling me my email is invalid-even though it's not. Has anyone else ever had this problem?

Anonymous
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When I try to register for a webinar, the form is already pre-populated with another person's information. Then, when I try to input my own info, it's telling me my email is invalid-even though it's not. Has anyone else ever had this problem?

When I try to register for a webinar, the form is already pre-populated with another person's information. Then, when I try to input my own info, it's telling me my email is invalid-even though it's not. Has anyone else ever had this problem?
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3 REPLIES 3
Anonymous
Not applicable

Re: When I try to register for a webinar, the form is already pre-populated with another person's information. Then, when I try to input my own info, it's telling me my email is invalid-even though it's not. Has anyone else ever had this problem?

Was the email with the link to the landing page/ form forwarded to you by someone else?
Anonymous
Not applicable

Re: When I try to register for a webinar, the form is already pre-populated with another person's information. Then, when I try to input my own info, it's telling me my email is invalid-even though it's not. Has anyone else ever had this problem?

Most likely. Try clearing your cookies and restatr your browser.
Anonymous
Not applicable

Re: When I try to register for a webinar, the form is already pre-populated with another person's information. Then, when I try to input my own info, it's telling me my email is invalid-even though it's not. Has anyone else ever had this problem?

It might also be possible you are using pURLs?