We have run into the issue of importing a list of List Purchase Leads into a static list and some of those List Purchase Leads exist in our database and then the List Purchase Lead data overwrites/updates those existing Leads in our database. How can we make the import not update fields that already have an owner? We do not want to update/change those fields since we trust more what the Rep has for the Lead record rather than what the List Purchase says. We don't want to corrupt that existing Lead Data. Essentially we only want to import the List Purchase Leads if we know for a fact that they are not already in Marketo.

Hi Nate,There might be an easier way to do this but I'm not sure. Maybe someone else will chime in. This is what I'd do in your case:You can create a Smart Campaign that has a Filter for Email Address and copy/paste all of your email addresses in the list purchase into that Filter. Skip over to the Schedule tab and click the link of leads. These leads are the ones that exist in your database. Separate these leads from the others into two different files; you will treat each upload differently. For the ones that don't already exist in your database, import those as normal. For the leads that do exist in your database, import as "Untrusted" so fields you select aren't updated. See here for more on untrusted list imports.I hope that makes sense!

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SOLVED

What is the best way to import List Purchase Leads without updating Lead fields of Leads already in our database?

Hi Steven. We have reviewed that policy after this question was posted as we were unaware and someone notified us of that.

Thank you,

Nate

What is the best way to import List Purchase Leads without updating Lead fields of Leads already in our database?

Re: What is the best way to import List Purchase Leads without updating Lead fields of Leads already in our database?