What do you guys think about the new look and feel?

[Anonymous]

I'm having a heck of a time adjusting to the new look and feel. How's it going for you guys?

[Anonymous]

If you are still having issues with load times and errors, can you please email me directly at cheryl@marketo.com.  There was an issue unrelated to the new UI that caused this and we have since fixed it, but want to make sure everyone's experience is positive.

[Anonymous]

Can't help with the errors, but if you want to see more info in the tree view, check out my thread from yesterday: https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PuToAAK

[Anonymous]

I am having to scroll a lot more both up and down AND left to right. I don't think the UI has added the much value to the overall user experience. Seems they did it just for cosmetic purposes.

[Anonymous]

Hi Neil,
Can you give me the URL of hte campaign/program you are experiencing this in? I want engineering to look at it.

Thanks,
Cheryl

[Anonymous]

We're getting autosave errors smart campaigns where we are trying to include advanced filters on the smart lists.

[Anonymous]

Hi Neil,

Can you tell me what is happening?  Where are you getting auto-save errors?

Thanks,
Cheryl

[Anonymous]

We're having a hell of a time right now trying to get anything done.

Load times are even worse than usual, and even when things do load we're getting auto-save errors. 

Not very pleased right now, it's a Thursday and we have stuff we need to do that we rely on Marketo for. This isn't a system I use because I want it to be pretty. I just want it to work.

[Anonymous]

The font size is too big. I am spending my entire morning scrolling. I ended up zooming out of the view in Chrome, but I don't see the benefit of the font at this size. 

[Anonymous]

Never been a fan of Metro/flat UI and "the new Coke" is no different. I feel like this redesign started a couple of years ago when the flat trend was really popular and was just finished now. It already feels dated. Information density is terrible compared with the previous UI, and I have to have my Chrome set on 80% zoom just to get some semblance of the right amount of actionable information on my screen at one time.

I love Marketo and everything it's done for my companies and my career, but I'm really not feeling this interface. 😞

If anyone wants to bend an ear to hear my complaints, I'd be happy to offer them in a constructive way 🙂

[Anonymous]

I'm really not sure what the new look and feels adds to MKTO, there is so much white space and line spacing that I see a lot less on one page than before which means a lot of scrolling. Also the fact that some things require more clicks does not make sense to me and feels like going backwards.

Ease of use for such applications is important, I do not see how the new look contributes to that, actually I prefer the old look and feel, it was clean, clear and showed a lot on just a small laptop screen!

[Anonymous]

For those of you experiencing bandaid errors, can you tell me:

What part of the app
When did this start?  (Today, Monday?)


Thanks
Cheryl

[Anonymous]

HI Claire,

If you could submit a ticket, specifically for the issues creating Local Assets in Programs, that would be great.  We are currently looking into the Bandaid errors.

Thanks,
Cheryl

[Claire_Alloway]

I'm seeing a lot of the Bandaid errors too, usually when I'm trying to load a Smart List. I'm also having issues creating new Local Assets in Programs. I just get the spinning wheel turning around and around when I try and create a new Smart Campaign. 

Is this a known issue? Or should I submit a ticket from my instance specifically?

[Anonymous]

I feel like it takes more scrolling and more clicks to get to places than it did before and it seems like there is so much more wasted space. But maybe I'll get used to it with time!

[Anonymous]

Hey Folks,

We are going to look into the System bandaid errors that you are experiencing.  Thanks for pointing this out to us.

Thanks,
Cheryl

[CarissaRussell]

I've been getting a lot of errors with the GUI - sometimes after I perform an action the right click menus (for cloning, etc) stop functioning and I have to refresh.
I've also been getting the system errors mentioned above.

I am not a fan of the new marketo-icon-menu-bubble since I am an administrator and I flip through tabs a lot so it's added an extra click.

Other than that I like it, it's actually faster creating smartlists and minus the browser refreshes it seems like a lot smoother interface for working!  🙂

[Anonymous]

Lots of white space.  Looks OK on my 27" display but requires a lot of scrolling when I switch to my 13" laptop.  I concur that we'll get used to it.  I like the new home page with the 'app' tiles.  Waiting to see my RTP app show up on my home page and in the left column rollover.

[Anonymous]

The look is a look, I can live with it. Calendar feature is very nice.

However, in many places I've been getting errors (Where is says: "System Error, An Error has Occured, The details of this error have been sent automatically to Marketo"). Sometimes you have to refresh multiple times for it to work. 

Anyone had similar problems?

[Dory_Viscoglio]

Haha, funny you should mention this just after I read a response from an employee about the superball, and people not being thrilled with it. He said, " Let's give it a little while, it's brand new.  Let's see if it grows on you.  Imagine it's a new house in a new neighboorhood.  We don't need to move back to the old house, you will make new friends here.  I promise."

I agree with Glen, and while there are certain things that I don't like (yet), I think in a couple of months if anyone tried to give us the "old Marketo" back, we'd flip our lids.

Just trying to keep an open mind about things. 🙂