What browsers are users using?

[Anonymous]

Is there a way to tell within Marketo what browsers individuals are using to access our website?

I thought I could find this information out by looking at the user agent found under the activity details in the activity log. Upon further investigation I found that even when I do use Internet Explorer 8 my activity log is recording my user agent as "Mozilla/4.0" (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0E; .NET4.0C). Which I'm interpreting to mean Mozilla Firefox.

-Thanks!

[Anonymous]

Hey Cari-
The best way to find this information is to look in Google Analytics under browser type.

[Anonymous]

The "Mozilla/4.0" reference is just there for historical purposes. After the word compatible it says MSIE 8.0, which indicates Internet Explorer 8 (your browser).

You can find out more about user agent strings for different browser versions here: http://www.useragentstring.com/pages/useragentstring.php

However, if you are just generally trying to understand the types of browser people use when they visit your site, then as Adam says, use Google Analytics - it will be a lot less painful than sifting through user-agent strings by hand.

[Anonymous]

The browser is detected by two properties of the navigator object:

navigator.appName

navigator.appVersion

A quick example for a test landing page:

<script>

document.write("Name: " + navigator.appName);

</script>

You can capture the value to a hidden field and, if that is relevant for your company, query the substring to find the browser ID.

In PHP (server-side) you can use

$_SERVER['HTTP_USER_AGENT'],

Bryan highlights an excellent point regading ths historical nature of "Mozilla".
Most browsers will show "Mozilla/4.0" or "Mozilla/5.0" indeed.

Opera is one of the very few exceptions. 

The detection test http://faisalman.github.com/ua-parser-js/   shows: 

Opera/9.80 (Macintosh; Intel Mac OS X 10.7.5) Presto/2.12.388 Version/12.12

You can freely download the script for your own use from
https://github.com/faisalman/ua-parser-js
It contains example code.

[Anonymous]

Thanks everyone for the quick replies. We do use Google Anayltics to determine which browsers are hitting our website in general but we were trying to troubleshoot when a form stopped working in IE8. I thought Marketo would have the information I needed to help determine the form failure timeframe. Now thanks to you guys I can now determine that informaiton.