Re: Weird spacing when editing email templates

Anonymous · ‎08-17-2016

Anyone else have an issue while editing email templates where Marketo adds a space after you change the previous information in the text boxes?

Justin_Cooperm2 · ‎08-17-2016

can you prevent Email 2.0 editor template to stop adding <p> tags?

Anonymous · ‎01-17-2017

This actually does not make the problem go away. I've checked the code and the spacing persists even when setting the editor to NONE for adding tags.

Justin_Cooperm2 · ‎01-17-2017

Happy to take a look. Send me an email at jcooperman@marketo.com with details and screenshots of what you're doing.

Anonymous · ‎01-18-2017

The issue is that no matter what settings you have, the spacing defaults to double spacing, so YOU have to go back in and mnually set every section your edit as single space when the spacing gets weird.

Justin_Cooperm2 · ‎01-18-2017

I can't reproduce that actually. If you set your text editor to have a root block of "none" and then use a very basic example template like this:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html>

<head>

</head>

<body>

I am testing a Marketo Email that will start with single spacing.

</div>

</body>

</html>

you'll see that it defaults to single spacing. The spacing behavior is specific to the template you're using (how is the text section coded and styled) and the text editor setting i referenced above. Can you share your template with me via email? Again, happy to help solve the issues you're experiencing.