We had a webinar two days ago, and in preparing to send out the followup (attended and no-show) emails, we noticed that the statuses hadn't changed from Registered to Attended or No-Show.
On closer inspection, we noticed that the event status for the webinar program is still listed as "Waiting for Attendee List," rather than "Event Completed."
I clicked "Refresh from Webinar" in the program Members section, but it didn't update.
I understand from reading other discussions here there can be a bit of a lag transferring data from GoToWebinar, but nearly two days seems excessive. Has anyone else encountered this?
Thanks!