WebEx Question

[Anonymous]

Hi We have a Webinar set up with WebEx.  We have them register through a Marketo Landing page so the registration is required box in WebEx should not be checked.  I noticed that my SalesForce Dashboard was not registering people that had registered for the event.  I went into the Marketo Event and saw this error message:  

Error registering with webinar provider. exception='Webex API call error; Self registration is not supported by this service type or current meeting. [Webex exception ID = '110051']'

Everything looks to be set up correctly within Webex.  Does anyone know why this may be happening?

Thanks!

[Anonymous]

Are they showing in Webex and/or Marketo as registered?

[Anonymous]

Hi Erin,

I don't understand what you are doing with the SFDC dashboard.  Once the lead registers on the Marketo landing page/form, then the lead should be passed to WebEx.

Thanks,
Cheryl

[Anonymous]

Error registering with webinar provider. exception='webex API call error; self registration is not supported by this service type or current meeting. [Webex exception ID= '110051']