Web Personalization campaign behavior

Level 2

Web Personalization campaign behavior


I have a Web Personalization widget campaign set-up for the whitelisted audience from Marketo database. Though I could see that widget campaign is getting served to the audience based on the tracking but when I'm trying to check UX at my end, I don't see widget appearing on the site. My browser is cookied with an email address that is whitelisted. I was seeing the same widget campaign in the past, but now it is not appearing. There are no changes to the segment or campaign from our end. What could be the possible reason for this behaviour?