I have a custom object named "application" that is associated with People/Leads. I'm aiming to incorporate the fields from the "application" into an email. This email should be triggered whenever there is a change in the status of any application field. To achieve this, I'm utilizing a velocity email script.
To start, I've generated an email script token named "my.application."
My current approach within the email is as follows:
Hello {{lead.First Name:default=Friend}},
We wanted to inform you that the status of your application {{{{my.application}}.applicationID}} has been updated to: {{{{my.application}}.status}}.
Unfortunately, this approach isn't yielding the expected results. Similarly, the following alternative isn't proving successful either:
Your application {{my.application.applicationID}}'s status has been modified to {{my.application.status}}.
I'm seeking guidance on the best course of action: