Using tokens for downloading .pdfs or .jpgs is not working.

David_Beasley
Level 2

Hi Everyone,

I have an email where i want the user to click to download a personalized .pdf or jpg. The specific file they download depends on their email address.

So I use a token for the download link called {{my.CMOcert}}

The velocity script assigns the value of the image url (except for the http:// part of course) to the token CMOcert based on email address.

So then in my HTML, I say "Get your personalized certificate <a href="http://{{my.CMOcert}}">here</a>

So when I set up the email in a campaign and run it using my own email address, I clicked the link and nothing happens. What am I doing wrong, or perhaps tokens do not work with URLs?

This should work right? If someone can help, please do!

Big Dave

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