Unsubscribe from single campaign

[Anonymous]

I have multiple email campaigns running and was wondering knew how I could limit an unsubscribe to a single campaign rather than all communications. For instance people may want to unsubscribe from a newsletter but still want to be sent emails from the sales team via Sales Insight. Currently if they unsubscribe from the newsletter nothing gets through to anyone even if they request more details. Is there any way to get around this? Constantly getting complaints from the sales guys that emails aren't getting through because of this issue.

Thanks,
Penny

[Anonymous]

Here's a good help article on Managing Multiple Mailing Lists that should answer your question.

[Anonymous]

Hi Elliot,

Thanks for the link! I have actually already tried to implement this and perhaps I'm not understanding properly from this document but I don't get how this to match up to the record and opt them out. There's only a single unsubscribed check box in the lead info section of the lead record so where is this information stored? 

Penny