Unable to push Country field (GUID) from Marketo to Dynamics 365

andcas
Level 1

Unable to push Country field (GUID) from Marketo to Dynamics 365

Hi everyone,

 

We’re integrating Marketo with Dynamics 365 and the only field we can’t push from Marketo to Dynamics is Country. In Dynamics it’s a lookup table, so we’re sending the GUID.

 

What’s strange is that other lookup tables like Province/Region work fine when we send the GUID from Marketo, but Country doesn’t. On the other hand, if Dynamics sends the Country value to Marketo, it updates with no problem.

 

We checked the Country field in Dynamics and there’s nothing blocking it — we can update it through API, manually, and with Dynamics flows.

 

Has anyone run into this before or knows what might be going on?

 

Thank you!