Triggers in Engagement Engine

[Anonymous]

Hi all, just in the process of setting up our first stab at an engagement program. What we want to do is send the first email, then if a lead clicks that email, wait 2 days, and send a second email, if the lead clicks the second email, wait 2 days and send a 3rd email. From all I can tell, the engagement engine is just set to send recurring emails to everyone in your smart list, has anyone done a campaign like this before and how did you accomplish it?

Thanks

[Anonymous · Accepted solution]

To do this with the engagement program, you would place each email in a separate stream and move a lead to the next stream when they click on an email.

[Anonymous]

What your trying to accomplish can be done without the Engagement Program. I have done this through a Smart Campaign, and specified each action through the flow process.

If you take a look at the image below, this should help what your trying to accomplish.