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Trigger campaign help - alert after timeframe
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01-14-2014
06:03 PM
01-14-2014
06:03 PM
Trigger campaign help - alert after timeframe
I'm trying to set up a trigger campaign to send an alert when an SFDC field changed/updated more than 90 days ago.
With the "Date of Activity" selections available, I'm not sure if this is possible...
Are there any other solutions?
I understand I can set something like this up manually but would prefer if I can trigger it somehow.
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01-14-2014
07:33 PM
01-14-2014
07:33 PM
Re: Trigger campaign help - alert after timeframe
Triggers fire in response to events in real time. Batch campaigns query historical data, the goal in mind.
A recurring batch campaign would be be a suitable option.
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01-15-2014
10:57 AM
01-15-2014
10:57 AM
Re: Trigger campaign help - alert after timeframe
Yes, I understand that @bgomes
However, I'm still not sure how to run this so that I'm notified after 90 days have passed without having to go in daily and updating the date in the campaign to be 90 days from today...
Any ideas?
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01-15-2014
01:21 PM
01-15-2014
01:21 PM
Re: Trigger campaign help - alert after timeframe
Sounds like you might want to use some combination of an Inactivity Filter; i.e. "Not Data Value Changed" in past 90 days.
-D