Trigger + 2 filters + Any logic

[ioana13201997]

Hi, 

Could you please confirm my logic is correct?

I have a Trigger + 2 filters in the Smart list of a Trigger Campaign. However, I want the filters to be with OR logic between them. Since the logic ANY/ALL/Advanced applies only to filters, not to triggers, is it correct to set up ANY as logic? 

I want either of those 2 conditions in the filters to be met when the trigger triggers, I don't want both filter requirements to be met at the same time. Thank you!

[PeeyushSachdeva]

Hi @ioana13201997,

Yes, your understanding is correct.

Since you want either of the two filter conditions to qualify (not both), you should set the filter logic to ANY. That way, as long as the trigger event occurs and at least one of your filters evaluates to true, the lead will qualify for the campaign.

If you had kept it on ALL, then both filters would need to be true at the same time, which isn’t what you want in this case.

So in short:

• Trigger = defines when the flow should evaluate.

• Filters = define who should qualify once the trigger fires.

• Logic ANY = either filter can be true.