Tracking Sales Emails by including a Marketo Email in the CC or BCC section.

[Anonymous]

Hi All,

We are having the issue that many of our sales reps are on Outlook 2013 and the release of an MSI Outlook Plugin that's compatible with 2013 is no where in sight. Salesforce.com has a feature where you can CC or BCC a specific @salesforce.com and it will be tracked for that contact/lead's email address within Salesforce. Does Marketo have a similar capability?

Best,

Dan

[Adam_Vavrek1]

They do not as far as I'm aware. There are plenty of applications that can do this in the backend, however. Take a look at FloatingApps or Yesware.