Tokenized URL with default text

[Kanako_Tone2]

We have a custom URL field and when an email has a copy with this URL token, I'd like to show

- the URL as hyper link if the field has a value

- some text without hyperlink if the field does not have a value

Here, I created a test email below and sent a sample email to a lead whose URL field is blank.

And here's the sample email that came through. "Schedule a call" looks like a link, but it looks clickable. I'd actually like to have the text line "Let me know..." showing without the hyperlink feature. Is it ever possible?

[Grace_Brebner3]

Hey Kanako,

The logic you're trying to create is effectively:

• If field is not empty, display: <a href="{{lead.your field here}}">text</a>
• If field is empty, display: text

I.e., it's the removal of the <a> tag that you're trying to achieve, not the removal of the href value. Your current method isn't working because the logic is instead:

• If field is not empty, display: <a href="{{lead.your field here}}">text</a>
• If field is empty, display: <a href="">text</a>

What you want to use to achieve this is a velocity script token - there's lots of resources on community + the wider web that should help you with this.