Timestamp gap

[Teresa_Hsu1]

Hi there,

I have a field in Salesforce and the type is Date/Time.  I use Marketo to timestamp the field whenever a box is checked.  Both of SFDC and Marketo have Pacific Daylight Timezone.  However, the hour is always off for 2 hours.  For example, the box checked time is 11AM, but it will show 9AM in that timestamp field.

Anyone knows how to resolve it?

Thanks!

Teresa

[Justin_Norris1]

Hmm, I would just triple check in Marketo Admin what your timezone settings are. I can't think of another reason for the discrepancy.

[Robb_Barrett]

Are you sure the server time for the SFDC instance is PDT and not just the display time? 

[Teresa_Hsu1]

where to check the server time for SFDC?

thanks!

[Justin_Cooperm2]

Can you be more specific about how you are filling this field, as well as how you are viewing the value of the field?