Timestamp gap

Teresa_Hsu1
Level 4

Timestamp gap

Hi there,

I have a field in Salesforce and the type is Date/Time.  I use Marketo to timestamp the field whenever a box is checked.  Both of SFDC and Marketo have Pacific Daylight Timezone.  However, the hour is always off for 2 hours.  For example, the box checked time is 11AM, but it will show 9AM in that timestamp field.

Anyone knows how to resolve it?

Thanks!

Teresa

4 REPLIES 4
Justin_Norris1
Level 10 - Champion Alumni

Re: Timestamp gap

Hmm, I would just triple check in Marketo Admin what your timezone settings are. I can't think of another reason for the discrepancy.

Robb_Barrett
Level 10

Re: Timestamp gap

Are you sure the server time for the SFDC instance is PDT and not just the display time? 

Teresa_Hsu1
Level 4

Re: Timestamp gap

where to check the server time for SFDC?

thanks!

Justin_Cooperm2
Level 10

Re: Timestamp gap

Can you be more specific about how you are filling this field, as well as how you are viewing the value of the field?