Super Weird Marketo - SFDC Sync Issue

Anonymous
Not applicable

Re: Super Weird Marketo - SFDC Sync Issue

Thanks so much Gregoire.

Is there a complete list of required fields for SFDC sync I can see? or is it just Last Name & Company?

Thanks,


Andrew

Grégoire_Miche2
Level 10

Re: Super Weird Marketo - SFDC Sync Issue

Hi again Andrew,

These 2 are standard and cannot be deactivated. They are the only ones in this case. But your SFDC instance may have other, custom, requirements.

-Greg

Anonymous
Not applicable

Re: Super Weird Marketo - SFDC Sync Issue

Found some more difficult/interesting things:

In the activity log of one of our attendees, it shows this error (below). Now, what is odd is that we actually have a lead column in SFDC called mkto_si_Last_Interesting_Moment_Date_c , so any idea why this is erroring? Thanks

_updateSObjectsById failed for 1 Lead record(s) - INVALID_FIELD: No such column 'mkto_si__Last_Interesting_Moment_Date__c' on entity 'Lead'. If you are attempting to use a custom field, be sure to append the '__c' after the custom field name. Please reference your WSDL or the describe call for the appropriate names.

Grégoire_Miche2
Level 10

Re: Super Weird Marketo - SFDC Sync Issue

Hi Andrew,

This is a Marketo Std field that comes with the installation of Maketo Sales Insight. If Marketo cannot see it, it means the fields is not visible from the profile used for the Marketo sync user.

Either the MSI packages was not installed properly or (more likely) some has modified the profile in SFDC afterwards.

This should not prevent lead sync, though, just the sync of this field.

-Greg