Smart list "Clicks link on webpage" link not recognised

[Anonymous]

I am trying to create a trigger based on the "clicks link on webpage" trigger in the smart campaign. However the link does not seem to be recognised? The web page is a marketo landing page and the link takes them to another marketo landing page.

Any ideas why it's not coming up?

Thanks,
Bec

[Anonymous · Accepted solution]

Hi Bec,
 

I think we had a similar issue. Try changing your trigger settings to 'contains' and not 'is'
Does that then work?
 

Thanks

Adele

[Anonymous]

Amazing thanks Adele!

[Anonymous]

Unbelievable. Worked for me, too. But isn't that a bug?

Actually, I was able to track the link to a Marketo hosted PDF. I wonder if this also works for an externally hosted file.

EDIT: Yep, worked as well. Worked with both trigger and batch. So what you have to do is:

1. Click link on landing page at least once 
2. Use "contain" and not "is" in trigger or batch condition
3. Remove "http://" from link