SFDC Lead Source Updates

Level 2

SFDC Lead Source Updates

We recently made some mass updates in our SFDC account to reflect the new lead sources that we have. These lead source changes did not sync over to Marketo. I am trying to determine if I should manually change the lead sources in Marketo (via smart lists & data flow changes) or if there is an admin setting I can remove to allow these source changes to sync back over.

For the future - what admin settings should be enabled to allow SFDC changes to flow back to Marketo? What are the pros/cons to having certain field updates blocked?

Level 10

Re: SFDC Lead Source Updates

Hi Gina,

This could be caused by a few different things:
You said "mass updates", and whenever I see that phrase I think "backlog". It could be that the Marketo sync just hasn't caught up with the changes yet.

Is the field blocked from updates in Admin > Field Management?
Block Updates to a Field - Marketo Docs - Product Docs

If it is, you may need to uncheck "Salesforce Sync" as one of the sources to block updates from.