SFDC Initial Sync | Mappings

Not applicable

SFDC Initial Sync | Mappings

I have encountered an issue when setting up my initial SFDC sync with Marketo.

Screen Shot 2018-03-15 at 12.10.37 PM.png

As you can see below the visibility permission is set to 'hidden' for the "2nd: Email" field.

Screen Shot 2018-03-15 at 12.06.53 PM.png

However, it is showing up in the unmapped fields, in fact, all the fields in the screenshot should not be visible.

Screen Shot 2018-03-15 at 12.06.34 PM.png

How should I work around this issue?

Additionally, we have a very customized SFDC instance and these fields are mapped to the opportunity, not the contact object. How should this be handled with Marketo? Should I make custom Marketo fields on the contact hold them in perpetuity?

Level 10

Re: SFDC Initial Sync | Mappings

Hi Roger,

"unmapped" fields mean the field exists either on the lead or the contact object, bit not both. And the Marketo Sync user can see it.